auto body repair

Insurance Relationships

Almost all insurance companies today have what are referred to as “DRP” direct repair relationship in which they outsource appraisal and administrative duties to repair facilities in which they refer work.

While there are some conveniences to this arrangement, at Top Notch Collision, the customer always come first. We will work with you and your insurance provider as your advocate to ensure your car is restored to like new condition.

We will not compromise quality or our commitment to customer service. We will only participate as a "DRP" for insurance programs that do not ask us to make any concession on quality or repair techniques. We continually monitor these programs working as your advocate.

How do you select a vehicle repair shop, when there are so many out there to choose from?

You won't be disappointed when you select Top Notch Collision. The most important thing to consider when selecting a repair shop is the quality of the repair work done and the quality of the service you receive. Consider price and discounts that are offered from other shops, but remember that you often “get what you pay for.” A the lower price might mean that you do not receive the right or safe job that is required for your vehicle repairs.

Need collision repair or auto body work in Lawrenceville? Contact us today.

If the repair is being paid for by your insurance company, you should only be responsible for your deductible and betterment costs. It will cost you no more to choose the highest quality auto repair. Insurance companies can only write up a visual estimate, and it is up to the repair facility to write a thorough estimate since they will be offering a warranty for the repairs completed on your vehicle.

Remember, you have the right to decide what body repair shop will work on your vehicle.

A good way to find out about a quality shop is ask your friends, relatives, neighbors, and co-workers where they take their car for repairs. Ask them about their experience. Find out if they had a complaint about the repair, and was it resolved to their satisfaction.

Then, carefully think about your choice, and select the repair shop that is right for you. We’re confident that Top Notch Collision can complete your vehicle repairs to your total satisfaction.